How easily users can find the content they are looking for on a website and how easily they can solve the planned tasks is affected by the actual cognitive load required to use the site or application. These can be physical in nature, like having to scroll too much or click far too often on the site. But just as important is the cognitive load that uses our intellectual resources and that determines our mental processing performance.
More about the physical load of clicks can be read in our previous article, “The Price of Interaction.” …

Ergomania UX

Ergomania Product Design (Gold partner of FinTech Belgium) specialises in FinTech, UX research, UX — UI design and Service design.

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